Privacy Policy

Introduction

Dost's privacy policy follows international and European legislation (GDPR) on data protection. In addition, Dost intends to inform the user through this document of their rights and obligations regarding the privacy of their data, as well as explaining the reason for the storage and use of the data.

Data collected by Dost

Dost collects all the information entered by the user in the application and stores it on its own servers or on the servers of Dost's storage provider. As a Cloud service, storage on servers is a requirement for the application to function, which is why the user accepts this fact.

Dost classifies data into two categories: user data and account data. User data includes the user's name and personal data, as well as photographs or other documentation that the user decides to upload to the application in the account information section and contact information. Account data are those related to the business account created by the user, in any of its different forms: Freelance, Personal Civil Society or Limited Liability Company, which includes billing data, expenses, contacts, workers and products.

Finally, Dost collects data from the connection device through cookies. The user can disable cookies in their browser so that Dost does not collect such information in case the user does not want it to. This information is used to conduct studies on navigation and access to the application, as well as its use. The navigation information includes the type of device and its characteristics, location, and connection times.

Who is responsible for the processing of your data?

Identity: Dost AI Solutions S.L Address: Calle Calabria 232, 3-2, 08029 Barcelona, Spain Email: hello@mydost.ai

For what purpose do we process your personal data?

At Dost AI Solutions S.L, we process the information provided by interested parties in order to provide and/or market the products and/or services offered by our company.

How long will we keep your data?

The personal data provided will be kept for the time necessary for the provision of the requested service or marketing of the product and during the legally established periods.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is through the consent of the affected party, the execution of a service contract, and the provision of responses to your inquiries received through the contact form or email (in accordance with the terms and conditions contained in our privacy policy).

To which recipients will your data be communicated?

The data will not be communicated to third parties except by legal obligation.

What are your rights when you provide us with your data?

Any person has the right to obtain information about whether Dost AI Solutions S.L is processing personal data that concerns them or not.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

You can exercise your rights by sending an email to hello@mydost.ai, properly identifying yourself and clearly indicating the specific right you want to exercise.

If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the prior consent.

If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority through their website: www.agpd.es.

How did we obtain your data?

All personal data obtained by Dost has been provided directly by the user. We do not deal with special categories of personal data according to Article 9 of the EU General Data Protection Regulation (personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership).

Data shared by the user

Many of our services allow you to share information with other users. Remember that when you share information publicly, it may be indexed by search engines. Our services provide you with different options on how to share and delete your content. When you use our services, our goal is to provide you with access to your personal information and to update it. If that information is not correct, we strive to provide you with ways to quickly delete or update it, unless we have to maintain that information for legal or legitimate business reasons. When updating your personal information, we may ask you to verify your identity so that we can process your request.

We may reject requests that are more repetitive than reasonable, require a disproportionate technical effort (for example, developing a new system or radically changing an existing practice), jeopardize the privacy of other users, or are impractical (for example, requests that refer to information stored in backup systems). When we can offer you the possibility of accessing and modifying your personal data, we will do so for free, unless it requires a disproportionate effort.

As we provide our services, we will protect your data so that it cannot be accidentally or intentionally deleted. For this reason, although you delete your data from our services, we may not immediately delete the residual copies stored on our active servers or the data stored in our security systems.

Access and modification of user data

The user can modify their user data or the accounts they own at any time. Dost does not store modified information, so once the user modifies or deletes the information, it will be lost forever within the application.

Data we share

We do not share personal information with companies, organizations, or individuals not affiliated with Dost, unless one of the following circumstances occurs:

Consent: We will share your personal data with companies, organizations, or individuals outside of Dost when you have given us your consent to do so. Your consent will be necessary to share personal data that is especially protected. External processing: We provide personal information to our affiliates or other trusted individuals or companies to process it on behalf of Dost, following our instructions and in accordance with our Privacy Policy, and adopting other appropriate security and confidentiality measures. Legal reasons: We will share your personal data with companies, organizations, or individuals outside of Dost if we believe in good faith that there is a reasonable need to access or use, retain, or disclose such data to: comply with any requirement provided by applicable legislation or regulations or to comply with any request from an administrative or judicial body; comply with the provisions of the current Terms of Service, including the investigation of possible infringements, detect or prevent any fraud or technical or security incident, or otherwise address them; protect the rights, property, or safety of Dost, our users, or the public in general to the extent required or permitted by applicable law.

Data Security

For Dost, security is of utmost importance. Currently, data storage services are provided through specialized providers with security certificates and anti-hacking systems. Dost has decided to outsource storage to ensure that the provider meets the highest security standards, at levels that Dost could not offer on its own storage servers.

We strive to protect Dost and our users from any unauthorized modification, disclosure, or destruction of the data we keep against unauthorized access to it. In particular: We encrypt many of our services using the SSL protocol. We review our policy on the collection, storage, and processing of data, including physical security measures, to prevent unauthorized access to our systems. We limit access by contractors, agents, and Dost employees to personal information they need to process for Dost and ensure that they comply with strict contractual confidentiality obligations and are subject to relevant disciplinary conditions or dismissal if they fail to comply with those obligations. Our Privacy Policy applies to all services offered by Dost and its subsidiaries, including Dost, but excludes services subject to independent privacy policies that do not incorporate this Privacy Policy.

When this Privacy Policy applies

Our Privacy Policy applies to all services offered by Dost and its subsidiaries, including Dost, but excludes services subject to independent privacy policies that do not incorporate this Privacy Policy.

Law compliance

At Dost, we regularly verify compliance with our Privacy Policy. We also adhere to different self-regulation codes. In the event that we receive a formal written complaint, we will contact the person who made it to follow up. We will work with the competent regulatory authorities, including local data protection authorities, to resolve any claims related to the transfer of personal data that we could not resolve directly with the user.

Modifications

Our Privacy Policy may be modified at any time. We will not limit the rights that correspond to you according to this Privacy Policy without your express consent. We will publish all modifications to this Privacy Policy on this page and, if they are significant, we will make a more prominent notification (for example, we will send you an email notification if the modification affects certain services). In addition, we will archive previous versions of this Privacy Policy so that you can consult them.

When we need to obtain information from you, we will always ask you to provide it voluntarily by giving your express consent through the means provided for this purpose.

The processing of data collected through the data collection forms on the website or other means will be incorporated into the Register of Treatment Activities for which Dost AI Solutions S.L. is responsible.

Dost AI Solutions S.L. treats data confidentially and adopts appropriate technical and organizational measures to guarantee the level of security appropriate to the treatment, in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable regulations on Data Protection.

However, Dost AI Solutions S.L. cannot guarantee the absolute invulnerability of the systems, therefore, it assumes no responsibility for damages and losses derived from alterations that third parties may cause in the computer systems, electronic documents or files of the user.

If you choose to leave our website through links to websites that do not belong to our entity, Dost AI Solutions S.L. is not responsible for the privacy policies of such websites or for the cookies that they may store on the user's computer.

Our policy regarding the sending of emails focuses on sending only communications that you have requested to receive. If you prefer not to receive these messages by email, we will offer you the possibility to exercise your right of deletion and waiver of receiving these messages, in accordance with the provisions of Title III, article 22 of Law 34/2002, of Services for the Information Society and Electronic Commerce.