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Privacy Policy

Introduction

Dost’s privacy policy follows the international and European legislation (GDPR) on data protection. Furthermore, Dost aims to inform the user through this document of their rights and obligations regarding the privacy of their data, as well as explaining the reason for the storage and use of the data.

Data collected by Dost

Dost collects all information entered into the application by the user and stores it on its own servers or on the servers of Dost’s storage provider. Being a Cloud service, storage on servers is a requirement for the operation of the application, which is why the user accepts this fact.

Dost classifies data into two categories: user data and account data. User data comprises the user’s name and personal data, as well as photographs or other documentation that the user chooses to upload to the application in the account information part and contact information. Account data are those related to the business account created by the user, in any of its different forms: Self-employed, Personal Civil Partnership or Limited Company, comprising billing data, expenses, contacts, workers and products.

Finally, Dost collects data from the connection device through cookies. The user can deactivate cookies in his browser so that Dost does not collect this information if the user does not want it to be collected. This information is used to carry out studies of navigation and access to the application, as well as the use of the same. The
browsing information includes the type of device and its characteristics, location and connection times.

Who is responsible for the processing of your data?

Identity: Dost AI Solutions S.L
Address: Calle Calabria 232, 3-2, 08029 Barcelona, Spain
E-mail: hello@mydost.ai

For what purpose do we process your personal data?

Dost AI Solutions S.L. processes the information provided by interested parties in order to provide and/or market the products and/or services offered by our company.

How long will we keep your data?

The personal data provided will be kept for the time necessary to provide the requested service or market the product and for the legally established periods.

What is the legal basis for the processing of your data?

The legal basis for the processing of your data is through the consent of the affected party, the execution of a service contract and the provision of answers to your queries received through the contact form or email (in accordance with the terms and conditions contained in our privacy policy).

To whom will your data be communicated?

The data will not be communicated to third parties except by legal obligation.

What are your rights when you provide us with your data?

Any person has the right to obtain information about whether or not Dost AI Solutions S.L. is processing personal data concerning them.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request that we limit the processing of their data, in which case we will only retain the data for the purpose of exercising or defending claims.

You may materially exercise your rights in the following way: by sending an e-mail to hello@mydost.ai duly identifying yourself and expressly indicating the specific right you wish to exercise.

If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing based on the consent prior to your withdrawal.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can lodge a complaint with the competent Data Protection Supervisory Authority via its website: www.agpd.es.

How did we obtain your data?

All personal data obtained by Dost has been submitted directly by the user. We do not deal with special categories of personal data in accordance with Article 9 of the EU General Data Protection Regulation (personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership).

Data shared by the user

Many of our services allow you to share information with other users. Remember that when you share information publicly, it can be indexed by search engines. Our services provide you with different options on how to share and remove your content. How to access and update your personal information Whenever you use our services, our goal is to provide you with access to your personal information. If that information is inaccurate, we strive to provide you with ways to delete or update it promptly, unless we are required to maintain that information for legitimate legal or business reasons. When updating your personal information, we may ask you to verify your identity so that we can process your request.
process your request.

We may refuse requests that are more repetitive than is reasonable, require disproportionate technical effort (for example, to develop a new system or radically change an existing practice), jeopardise the privacy of other users, or are otherwise impractical (for example, requests that refer to information stored in backup systems). Where we are able to offer you the possibility
to access and modify your personal data, we will do so free of charge, unless this would require a disproportionate effort.

In providing our services, we will protect your data from accidental or intentional deletion. For this reason, even if you delete your data from our services, we may not immediately destroy residual copies stored on our active servers or data stored in our security systems.

Access and modification of user data

The user may at any time modify his/her user data or the accounts of which he/she is the owner. Dost does not store the modified information, so once the user modifies or deletes the information, it will be lost forever within the application.

We do not share personal information with companies, organisations or individuals that have no relationship with Dost, unless one of the following circumstances applies:

Consent: We will share your personal information with companies, organizations or individuals outside of Dost when you have given us your consent to do so. Your consent will be required for the sharing of specially protected personal information.
External processing: We provide personal information to our affiliates or other trusted individuals or companies for processing by Dost, on our instructions and in accordance with our Privacy Policy and other appropriate security and confidentiality measures.
Legal: We will share your personal data with companies, organisations or individuals outside Dost if we have a good faith belief that there is a reasonable need to access, use, retain or disclose it in order to: comply with any requirement under applicable law or regulation or any request from an administrative or judicial body, comply with applicable Terms of Service, including investigation of potential violations, detect or prevent or otherwise address any fraud or technical or security incident, protect the rights, property or safety of Dost, our users or the general public to the extent required or permitted by applicable law.

Data security

Dost is committed to security. The data storage service is currently provided by specialised providers with security certificates and anti-hacking systems. Dost has decided to outsource storage to ensure that the provider meets the highest security standards, at levels that Dost could not offer on its own storage servers.

We strive to protect Dost and our users against any unauthorised modification, disclosure or destruction of the data we hold against unauthorised access to it. In particular: We encrypt many of our services using SSL. We review our policy on data collection, storage and processing, including physical security measures, to prevent unauthorised access to our systems.
unauthorised access to our systems. We limit the access of Dost contractors, agents and employees to personal information they are required to process for Dost and ensure that they comply with strict contractual confidentiality obligations and are subject to appropriate disciplinary action or termination if they fail to comply with such obligations. Our Privacy Policy applies to all services offered by Dost and its affiliates, including Dost, but excludes those services that are subject to separate privacy policies that do not incorporate this Privacy Policy.

When this Privacy Policy applies

Our Privacy Policy applies to all services offered by Dost and its affiliates, including Dost, but excludes those services that are subject to separate privacy policies that do not incorporate this Privacy Policy.

Legal Compliance

At Dost, we check our compliance with our Privacy Policy on a regular basis. We also adhere to various self-regulatory codes. If we receive a formal written complaint, we will contact the person who made the complaint to follow up on it. We will work with the relevant
competent regulatory authorities, including local data protection authorities, to resolve any complaints relating to the transfer of personal data that we have not been able to resolve directly with you.

Changes

Our Privacy Policy may be changed at any time. We will not limit your rights under this Privacy Policy without your express consent. We will post any changes to this Privacy Policy on this page and, if the changes are significant, we will provide a more prominent notice (for example, we will send you an email notification if the change affects certain services). We will also archive previous versions of this Privacy Policy for your reference.

When we need to obtain information from you, we will always ask you to provide it voluntarily by giving your express consent through the means provided for this purpose.

The processing of data collected through data collection forms on the website or other ways, will be incorporated into the Register of Processing Activities for which Dost AI Solutions S.L. is responsible.

Dost AI Solutions S.L. treats the data confidentially and adopts the appropriate technical and organisational measures to ensure the appropriate level of security for processing, in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable regulations on Data Protection.

However, Dost AI Solutions S.L. cannot guarantee the absolute invulnerability of the systems, and therefore assumes no liability for damages resulting from alterations that third parties may cause in computer systems, electronic documents or user files.

If you choose to leave our website through links to websites not belonging to our entity, Dost AI Solutions S.L. will not be responsible for the privacy policies of such websites or the cookies they may store on the user’s computer.

Our policy with respect to the sending of our emails focuses on sending only communications that you have requested to receive. If you prefer not to receive these messages by e-mail, we will offer you the possibility of exercising your right to suppress and renounce the receipt of these messages, in accordance with the provisions of Title III, article 22 of Law 34/2002, of Services for the Information Society and Electronic Commerce.

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